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Based in Penticton, Serving the South Okanagan Valley
24/7 Emergency Service Available
24/7 Emergency Service

Refrigeration Repair in Penticton

Walk-in down? Ice machine dead? Cooler losing temperature? One call and a technician is on the way — day or night, anywhere in the South Okanagan.
Warning Signs

Call Before It Becomes a Breakdown

Refrigeration equipment usually gives warnings before it fails. If you're seeing any of these, it's cheaper to call now than after you've lost a cooler full of product.

Temperature Creeping Up

Your walk-in or reach-in can't hold its set temperature, or swings noticeably between checks.

Compressor Running Constantly

The unit never cycles off — often a refrigerant leak, dirty coils, or failing components driving your power bill up.

Ice or Frost Buildup

Frost on evaporator coils, iced-up fans, or water pooling under the unit point to defrost or airflow problems.

Strange Noises

Grinding, clicking, or buzzing from the compressor or fan motors usually means a part is on its way out.

Ice Machine Underproducing

Smaller cubes, cloudy ice, or half-empty bins signal scale buildup, water supply, or refrigeration issues.

Door Seals Failing

Torn or loose gaskets let warm air in — your equipment works harder and your food safety margin shrinks.
Emergency Repairs

What Happens When You Call

1. Tell Us What's Down

Equipment type, what it's doing, and how urgent it is. We'll tell you honestly whether it can wait for regular hours — no upselling an emergency that isn't one.

2. Protect Your Product

We'll walk you through immediate steps on the phone — what to move, what to keep closed — to minimize loss before we arrive.

3. Diagnose & Repair

Our service van carries common parts for major brands, so most repairs are completed on the first visit.
Dirty condenser coil before and after cleaning — a common cause of refrigeration failure
Quick Checks

Two Minutes Before You Call

Sometimes it's simple. Before you call, it's worth checking:
  • Power & breakers — is the unit plugged in and the breaker on? Compressors can trip breakers on hot days.
  • Airflow — is anything stacked against the condenser or blocking vents? Units need room to breathe.
  • Door seals — is a door propped, misaligned, or held open by product? A cooler can't win that fight.
  • Thermostat — has the setpoint been bumped? It happens more than you'd think.
  • Still down? Call 250-488-6860 and we'll take it from there. And if this keeps happening, a maintenance program usually pays for itself.
    FAQ

    Repair Questions

    Do you really answer after hours?

    Yes — refrigeration emergencies don't keep business hours and neither do we. Our emergency line 250-488-6860 is answered 24/7, including weekends and holidays.

    Should I repair or replace my old unit?

    We'll give you a straight answer based on the equipment's age, the failure, and repair cost. If a repair doesn't make financial sense, we'll tell you — and quote a replacement so you can compare.

    Can you fix residential fridges and freezers?

    Our focus is commercial refrigeration — restaurant, retail, and industrial equipment. For a home fridge, a residential appliance repair service will usually be a better fit.

    How do I avoid the next breakdown?

    Preventative maintenance. Clean coils, tested controls, and checked refrigerant levels prevent the majority of emergency calls. See our maintenance programs for details.

    Equipment Down? We're On Our Way.

    24/7 emergency refrigeration repair for Penticton, Summerland, Naramata, Oliver, Osoyoos, Keremeos, and the South Okanagan.